Setting up 2-step verification on google accounts
- On your google mail interface, click on your account photo and click on “Google Account”
- Click on “Sign in and security”
- Click on “2-step verification” to start set up.
- Click on “Get Started”
- Verify your account.
- Place in your mobile phone number for the code to be sent to via “text message”. Once this has been set up, select “next”.
- A code will be sent to the device you put the number in for. Once this code comes in, place it into the dialogue box prompting for the code, and then click “next”
8. If correct code was put in, it will prompt for 2-step to be turned on: please select “Turn on”.
From now on, when you sign into your google account with email and password, it will further prompt for the code that will be sent to your phone too.
Please note, that if users are accessing their email via mobile device as well, they will need to re-sign into the account again on their mobile.
What if the user’s phone is unreachable (lost, stolen etc)?
Now, one of the issues with this is that if the user forgets to bring in their mobile device it is set up to, or the device is stolen or broken, authentication would not be possible. So, we recommend this step to insure sign in can be possible if this situation occurs:
- After 2-step verification is set up, you will be brought to the following screen. Click on “Back up codes”.
- Confirm your account
- A box will appear with “back up codes” to use if the mobile device is not present. Make a note of these codes, or I would recommend downloading these to the computer by selecting the “download” option.
- A file will be downloaded to your computer which will contain the back up codes. The title would usually be “Backup-codes” and then the users first name.
Perhaps in the future for onboarding, back codes could be generated from each account and recorded from our end so that we have these safe on our system in case a user requires one to bypass through.
Alternatively, as admins of G suite we would be able to assist in the reset of the 2-step verification codes, as well as advise you a backup code as well.